Rarely, mail servers and email providers can have outages that impact user authentication and logging in, or after an outage some email services may require you to reauthenticate with them.
Comcast incoming mail server not responding password#
If you see the “Enter the password” screen within Mail app (or sometimes even on the Home Screen of iOS), tap on the “Edit Settings” button and confirm that your login and password is correct with the mail server in question. This is particularly valid if you see the “Cannot Get Mail” error message along with a “Enter the password for (email account)” message on the screen. Next you should confirm that your authentication credentials are functioning with the mail server. Simply waiting a while often resolves the Mail issue entirely, particularly if the error was related to a remote mail server issue or a mail server being down. This may seem counterintuitive but there’s good reason for this approach often the “Cannot Get Mail” error appears simply because of a temporary blip in internet connectivity or with the mail server. If other apps aside from Mail app work fine with the internet, that’s a good indicator that the issue is related only to the Mail app and perhaps either a server issue or an authentication issue.Įither way, the next thing you should do is nothing, just wait a while and try again later. This is easily performed by trying to access various websites or apps that use the internet on your iPhone or iPad. Next, check to see if your internet is working. This is particularly true if the error message is “Cannot Get Mail – The connection to the server failed” since it’s often more likely that a simple and temporary internet connection issue is to blame (in fact you can replicate the error message any time by disabling internet connectivity and then trying to get your email in Mail app, not surprisingly it will fail). The first thing you should do is make sure you have an active internet connection by checking your wi-fi and/or cellular connection. 1: Confirm an active internet connection, wait, and try again later Here are some simple troubleshooting steps to resolve “Cannot Get Mail” error messages on the iPhone or iPad Mail app. Troubleshooting “Cannot Get Mail” Errors on iPhone and iPad If you see the “Cannot Get Mail” error on Mail app for iPhone or iPad then this tutorial will aim to resolve that error message so that you can send and receive emails as usual again in iOS Mail app.
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